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HOTLINE: +49 (0) 631 351 350

Opening times: Mon-Fri 10:00 am - 18:00 pm
Every first Sat.at Month: 10:00 am - 14:00 pm

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Data privacy

Data protection

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.

We use the data you provide to fulfill and process your order.

According to the Federal Data Protection Act, you have the right to free information about your stored data and, if necessary, the right to correct, block or delete this data.

If there is the possibility of entering personal or business data (e-mail addresses, names, addresses) on the website, the input of these data takes place voluntarily.

The use and payment of all offered services is permitted - as far as technically possible and reasonable - without specification of such data or under specification of anonymized data or a pseudonym. The use of the contact data published in the imprint or comparable information such as postal addresses, telephone and fax numbers as well as e-mail addresses by third parties to send information that has not been expressly requested is not permitted.

We expressly reserve the right to take legal steps against the senders of so-called spam mails who violate this prohibition.

When you register for the newsletter, your email address will be used for our own advertising purposes with your consent until you unsubscribe from the newsletter. The deregistration is possible at any time.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. All access data will be deleted no later than seven days after the end of your visit to the website.

Third party hosting services
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, in a correct presentation of our offer. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (e.g. using the contact form or email) or when you open a customer account. Mandatory fields are marked as such, because in these cases we need the data to process the contract, to process your contact or to open a customer account and you cannot complete the order and / or open an account without specifying them or send the contact . Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process contracts and to process your inquiries. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer

In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institute commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

4. Email newsletters and postal advertising

Email advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

Postal advertising and your right to object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our predominantly legitimate interests in addressing our customers with advertising in accordance with Art. 6 Para. 1 S. 1 lit.

5. Integration of the Trusted Shops Trustbadge / other widgets

Trusted Shops widgets are integrated on this website to display the Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order has been placed.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in optimal marketing by enabling safe shopping in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, with whom we are jointly responsible for data protection according to Art. 26 GDPR. In the context of this data protection notice, we will inform you below about the essential content of the contract in accordance with Art. 26 Paragraph 2 GDPR.

The Trustbadge is provided under a joint responsibility by a US CDN provider (Content Delivery Network). An adequate level of data protection is ensured by standard data protection clauses and other contractual measures. Further information on data protection at Trusted Shops GmbH can be found in their data protection declaration .

When you call up the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. The IP address is anonymized immediately after it is collected so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.

After completing your order, your e-mail address, which has been hashed using the cryptological one-way function, will be sent to Trusted Shops GmbH. The legal basis is Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. This serves to check whether you are already registered for services at Trusted Shops GmbH and is therefore necessary for the fulfillment of our and Trusted Shops' predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR required. If this is the case, further processing takes place in accordance with the contractual agreement made between you and Trusted Shops. If you have not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration is also based on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will be automatically deleted by Trusted Shops GmbH and a personal reference is then no longer possible.

As part of the shared responsibility between us and Trusted Shops GmbH, if you have any questions about data protection and to assert your rights, please contact Trusted Shops GmbH using the contact options given in the data protection information linked above. Regardless of this, you can always contact the person responsible of your choice. If necessary, your request will be passed on to the other person responsible for an answer.

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). The duration of the storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/ph21411?locale=de_DE
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

If you do not accept cookies, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis
Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de), for website analysis. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

As an alternative to the browser plug-in, you can this link click to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will be asked again for your consent.

7. Advertising via marketing networks Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you have visited. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. After the purpose and end of the use of Google AdWords Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have consented to Google linking your web and app browser history to your Google account and information from your Google account to be used to personalize advertisements on the web see. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups.

Google AdWords Remarketing is an offer from Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can the remarketing cookie using this link deactivate . In addition, you can find out from the Digital Advertising Alliance more about the setting of cookies and make settings for this.

8. Contact options and your rights

As a data subject, you have the following rights:

  • In accordance with Art. 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
  • In accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims
    is required;
  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, insofar as
    - you dispute the accuracy of the data;
    - the processing is unlawful, but you refuse to delete it;
    - we no longer need the data, but you need them to assert, exercise or defend legal claims or
    - you have objected to the processing in accordance with Art. 21 GDPR;
  • In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.


If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint .

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Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose. **